Grand Hotel Du Lac Hanoi

OMG, the vibes here were just, like, too cute! The staff were really good, even gave me a birthday cake! Loved the rooftop bar-totally a picture-perfect spot with the lighted cathedral view. Room was super comfy, but could use a little more water in the mini-bar. Can't wait to come back!

generally, the place was gorgeous and had very dedicated and helpful staff who will go out of their way to help you starting from the manager. it was spotless room with a private safe, a mini-bar, and a stone fireplace. we were in a wonderful location a 10-15 minute walk from a famous prison. loved our time at the hotel, thank you.

The rooms with good amenities, large window. Wonderful location for restaurants and delicious restaurants. Only 10 min walk to downtown.

The location in Hanoi's Old Quarter was perfect, just a short walk to Hoan Kiem Lake and numerous restaurants. The staff were very good too ensure my stay was comfortable. I appreciated the personal touch, especially when the concierge helped me plan a trip to Ha Long Bay. My room was clean and well-equipped, but the internal window left it feeling cramped. The rooftop bar offered a fine view was great.

It was in a magnificent and amazing location very close to main attractions. The breakfast was delicious and lovely with an incredible view to choose from.

i booked a room with an extremely comfy bed, central heating, a personal safe and multi-channel television. very dedicated staff who will go out of their way to help you starting from the manager, everything was perfect. the vibe here was special. well, free wi-fi was available in all rooms. location: the hotel was next to many restaurants, cafes nearby, st joseph's cathedral, and delicious restaurants including t.u. i was surprised at nearby moca cafe, they had some goodies, drinks.

Really good team makes stay nice

The Grand Hotel Du Lac Hanoi left a amazing impression on me. Each morning, I awoke to the good aroma of fresh pastries, and the hospitable staff always greeted me with a warm smile. They made fantastic recommendations for local eateries and arranged convenient excursions.

While the room was pristine and beautifully decorated, I found the lighting somewhat dim-ideal for relaxation but not for getting things done during the day. I wished there were more options for brighter environments.

The gym could definitely use improved equipment, especially since the exercise bike was out of order!!! The internal window layout makes the rooms feel a bit claustrophobic, which might not work for everyone!!!

During my business trip, I had a fantastic experience staying here. The team really went above and beyond. I was particularly impressed when a bellman offered to personally transport me to a dinner appointment on a rainy day after I couldn't find a taxi. The hotel is conveniently located near St Joseph Cathedral. I also loved the breakfast options. They had plenty of variety and the views from the dining area were a lovely bonus.

Positive, The service here was very nice. Our receptionist Kelly was super helpful and catered to all our needs. Breakfast was a feast with both buffet and menu options. The spa treatments were amazing and really affordable. Definitely coming back for those massages 😊

The concierge service was really good, providing tailored recommendations that greatly enhanced my local exploration.

The lobby appearance did not match the polished photos online, feeling smaller and less luxurious than expected.

For anyone thinking about this

An really good stay filled with luxury and care! The staff's attentiveness, especially with Mr Ken's excellent recommendations. The breakfast had a rich selection, and the rooftop bar provided fine views. Their arrangements for excursions are seamless. Highly recommended!

luxurious, luxurious, luxurious

The service here was unparalleled. Upon arrival, I was greeted with warm towels and a refreshing drink that set the perfect tone for my stay. Each morning, the breakfast was a good feast with an excellent array of Asian and Western options, ensuring I started my days energized. The spa treatments were a dream, providing just the relaxation I needed after exploring the city.

100% recommend 😊❤️

The room's lack of daylight was a downside, but I loved the spacious layout.

Great rooftop pool and friendly staff. Room was a bit small for two.